for purchase(s) made before Christmas we are providing a same day service (if ordered before 3:30pm) to enable prompt delivery. your order will be sent first class recorded unless you select the guaranteed next day delivery service. the last day for orders to reach you before Christmas via first class recorded is monday December 21 and for next day delivery it is December 23.
if your purchase(s) come to a total of £30 or more then we will bear the cost of your postage and packaging by providing you with a free delivery option . (please allow upto 5 days for delivery.)
standard delivery charge
if your purchase(s) total less than £30 then you will be asked to contribute £2.50 towards the cost of postage and packaging. In this circumstance you may wish to add to your purchase(s) so that you can take advantage of the free delivery option. (please allow upto 5 days for delivery.)
next day delivery
if you want to ensure delivery for the next working day then you can select the ‘next day delivery’ option. the next day delivery service requires a signature upon delivery otherwise it will not be delivered successfully. Next day only applies on orders placed before 3pm on a monday through to thursday. Please note that if you place an order anytime between 3pm thursday through to 3pm monday and select the next day delivery option your goods will be delivered on the following tuesday. If you order after 3pm thursday and require delivery asap please do not select the next day option. Write a note in the courier comments during the checkout process. We may still be able to help you out in these circumstances. Guaranteed saturday delivery may also be possible at an additional charge.the next day delivery service is only available in the uk where generally items will be delivered before 1pm. delivery will be by 5:30pm for the scottish highlands and islands except for the following post code exceptions for which we are unable to deliver by the next day:
GY1 herm only (Channel Islands)
GY9 sark (Channel Islands)
PH42 eigg & kuck
PH43-44 rhum & canna
International delivery for delivery to addresses outside of the UK there will be a delivery cost of £8.
for european delivery destinations please allow 7 working days for delivery.
for deliveries to the rest of the world please allow up to 10 working days.
We want you to be completely satisfied with your purchase from the Rubyfruit ranges. If you are not completely satisfied please return it to us within 28 days for a no quibble, no hassle and courteous refund or exchange.
Please email us via this link email@example.com so that we can look out for it.
Simply return your Rubyfruit jewellery in it's original packaging to the following address.34 Nelson Rd London E4 9AR
Please note: we would advise you to send your return using a recorded delivery service